Westgate Resorts is a timeshare company that offers luxurious vacation experiences across the United States. With over 28 locations in popular destinations like Orlando, Las Vegas, and Myrtle Beach, it’s no surprise that this resort chain has garnered attention from travelers worldwide. As with any business, Westgate Resorts has its fair share of good and bad reviews. Here we will delve into what makes Westgate stand out – the good, the bad, and the surprising.
Starting with the good aspects of Westgate Resorts, many guests praise their spacious accommodations. The resorts offer various room sizes to accommodate different group sizes – from studios for couples to four-bedroom suites for larger families or groups of friends. Many guests have noted that these rooms are not only large but also well-equipped with modern amenities such as full kitchens and private balconies.
Another positive aspect often mentioned in reviews is the array of activities available at each resort location. From water parks in Florida to ski lifts in Park City, Utah; there’s always something for everyone at a Westgate Resort. This variety ensures that no matter your age or interest level, you’re likely to find an activity you’ll enjoy during your stay.
However, every coin has two sides; while there are plenty of positive Westgate’s ratings for Westgate Resorts’ accommodations and amenities, some negative aspects have been highlighted by past guests too. One common complaint revolves around customer service issues ranging from reservations mix-ups to unresponsive staff members. These criticisms suggest some inconsistency within their customer service department which could negatively impact guest experience.
Moreover, another point of contention among unsatisfied customers is related to their timeshare sales practices which are often described as aggressive or high-pressure sales tactics used by their representatives during presentations which can be off-putting for potential buyers who prefer a more relaxed approach when making such significant financial decisions.
Despite these drawbacks though there’s one surprising element about Westgate Resorts: its commitment towards philanthropy through its Westgate Resorts Foundation. The company has a strong focus on community support, providing more than $3 million annually to nonprofits that align with their mission of Strong Families | Strong Workforce. This surprising and commendable aspect certainly adds an extra layer to the overall image of the resort chain.
In conclusion, like any other business in the hospitality industry, Westgate Resorts has its highs and lows. While it shines with spacious accommodations and diverse activities, it also faces criticism for customer service issues and timeshare sales tactics. However, their philanthropic efforts are a surprising twist that reflects positively on their corporate ethics. As always, potential guests are advised to thoroughly research before making a decision based on ratings alone.